Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
settings

530-221-4132 | 1270 Hartell Ave Suite C

CODE OF ETHICS

CODE OF ETHICS, Redding, CA

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

What Our Customers Are Saying

reviewicon

I recommend these guys to everyone who wants an honest, fair and knowledgeable automotive shop. They are the best in the true Northern California (Shasta County)! I will never take my truck to anyone else ever again! Thank you so very much. You are amazing!

, 04/07/2021

reviewicon

Nothing but great things to say about these guys. All of them are great, the service is amazing and we have never had any issues with the work they do. Would Recommend them to anyone.

, 02/17/2021

reviewicon

Amazing people, so helpful will continue to come here.

, 02/08/2021

I called several shops to get help loosening up some frozen bolts on my calipers and not one shop would help me. I called D and H and Shane answered the phone I told him my situation and he told me to bring my Tahoe in and he will see what he can do. Without any problems Shane not only helped me he did it with a positive attitude and knowledge. Thank you Shane for all your help and I definitely found a new place to go and trust.

, 01/25/2021

reviewicon

I highly recommend coming here to have your car worked on whether it's maintenance or a bigger job. These guys are professional, kind, very well priced, honest and all around good guys. I've always had quick service and they've been honest with me.

, 01/07/2021

reviewicon

Awesome guys and vary fair price

, 09/28/2020

  • BBB Accredited Business
  • Napa Auto Care Center
  • Car Care Aware
  • Call Us For Service: 530-221-4132