Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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530-221-4132 | 1270 Hartell Ave Suite C Redding, CA 96002

CODE OF ETHICS

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

What Our Customers Are Saying

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During the tail end of a 2 week road trip my alternator broke down. Out of 10 places we called in redding: the owner of this shop (Shane) was a godsend. He dropped what he was doing to squeeze us in and help us out. We were back on the road with a new alternator for a reasonable price in an hour. Considering the vulnerable situation we were in, Shane showed us upmost humanity and professionalism. 6/5

, 07/22/2021

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Shane does great work at a even better price! I'd reccomend them to anyone. They are honest and provide high quality customer service!

, 05/26/2021

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I was treated kindly and professionalism bursted out of every corner of the buisness

, 05/15/2021

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I recommend these guys to everyone who wants an honest, fair and knowledgeable automotive shop. They are the best in the true Northern California (Shasta County)! I will never take my truck to anyone else ever again! Thank you so very much. You are amazing!

, 04/07/2021

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Nothing but great things to say about these guys. All of them are great, the service is amazing and we have never had any issues with the work they do. Would Recommend them to anyone.

, 02/17/2021

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Amazing people, so helpful will continue to come here.

, 02/08/2021

  • BBB Accredited Business
  • Napa Auto Care Center
  • Car Care Aware
  • Call Us For Service: 530-221-4132