Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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530-221-4132 | 1270 Hartell Ave Suite C

CODE OF ETHICS

CODE OF ETHICS, Redding, CA

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

What Our Customers Are Saying

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I have taken several cars here for various reasons. Every time is quick and easy and fair pricing. I don't know a bunch about cars and could have been screwed over fairly easy but wasn't. They are friendly and very knowledgeable and usually pretty quick. I will continue to take my cars here in the future and definitely recommend others to as well.

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Thank you so much, Norm and Shane! Your integrity and kindness is unsurpassed! The high quality of your service has made me a customer for life!

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Been going to D&H for years and have taken several vehicles to them. They have always been honest and dependable and the customer service is amazing.

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I had a great experience at D & H auto. The service was friendly and honest and quick. They went above and beyond to make sure that my needs were met with my repairs. I look forward to using them again.

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Great Service and Fair Prices. I was new to CA and I felt like I was in good hands with D & H.

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I have used their services on multiple occasions for my own vehicle and my sons. They have always provided me excellent service at a competitive rate and without a wait. I will continue to use their services whenever I have automotive service needs.

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They have great service and are very honest, they won't do anything you don't need, every time I go in they give me quality service. It's good to find someone you can trust. Check them out they are great.

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This place is great. The techs were knowledgeable, the work was fast and high quality.

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D&H automotive is the greatest. Wish I knew about them years ago.

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These guys know what they are doing. Been here 3 times now usually to get my A/C recharged and they are fast and friendly guys. They do a thorough and complete job. Would not hesitate to give these guys a look.

  • BBB Accredited Business
  • Napa Auto Care Center
  • Car Care Aware
  • Call Us For Service: 530-221-4132